Ground shipping FREE on orders over $50! Learn more

Customer Service
Skip to content
We offer FREE shipping on orders over $50.
Returns & Refunds.

You may return or refund any unused product purchased directly through by contacting us here.

Returns and refunds of TENA products purchased through other online or in-store retailers must be processed at the original point of sale.

Shipping Methods.

Standard: FREE on orders over $50. Delivery in approximately 3-4 days.

Express: Additional cost depending on order size. Delivery in approximately 2 Days. Orders placed after noon ship the next day.

Where do you ship?

We ship within the continental United States. We do not ship to post office boxes, APO addresses, Alaska or Hawaii at this time.

Where is my order?

Check your order status by logging into your account.

Still need help?

Read our FAQs

Contact us