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Customer Service
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Welcome to our new website!

If you already have a subscription or an existing account with us, please create a new password to access your history.

  • To do so, click on the My Account page.
  • Just below the login button, Click on Sign Up.
  • Enter your old name and email address, and then pick a new password.
  • Visit your inbox to Activate your new account and you are done!
  • Your account will now be reactivated, and you should see your order and subscription history.

If you continue to have trouble, please reach out by calling 1-866-ASK-TENA (1-866-275-8362).

For additional questions, please fill out the contact form below.
About TENA
TENA provides incontinence products to people of all ages to continue to live an active and fulfilling life.

Trusted by millions, our leading personal care products help men and women of all ages discreetly and successfully manage incontinence so they can continue to live the active and fulfilling life they deserve.

We help people take control and feel confident in their own skin, offering a comprehensive line of absorbent products, skincare and digital health technology solutions tailored to meet the needs of individuals, their families and healthcare professionals.
Toll-Free Phone number

 1-866-ASK-TENA (1-866-275-8362)

Corporate mailing

Essity HMS North America Inc.
The Cira Centre
2929 Arch Street, Suite 2600
Philadelphia, PA 19104